Every android user today understands the value of Google play. When faced with complications while using it, there are certain things the users can stick to if they would like to eradicate the problems and the issues related to Google play not connecting to the internet.
The users are faced with the Google error message when the play store cannot connect with the established internet connection. The error code is given and the users then are not able to get started with using the applications that are available on the play store. Google no connection-retry error message is shown because of poor internet connectivity.
In this excerpt, we are going to cover the methods that the users may stick to in case they would like to eradicate the issue that is Google play not connecting to the internet.
Below mentioned are the steps that one can take to get rid of the connection issues as far as Google and play store is concerned.
How to fix Google play store with no connection error?
- Clear Away all the Cache
The first thing to do if you want to eradicate or eliminate Google play store no connection issue is to wipe away all the cache that has been accumulated. The cache may interrupt the connection, thus the users may face complications and problems as far as Google play store no connection error is concerned.
For clearing away cache the users need to perform the following steps that are mentioned down below:
Go to Settings and from there navigate to the Manage application option. Select the All option and then select the Google Play store. Finally, you are required to hit the Force stop button and you will then spot the Clear cache and clear data button. Press both the button and then you are good to go.
Now, you can check whether the problem vanishes or not. If not then worry no more as there are still other methods that the users may stick to in case they want to eliminate Google play store no connection error.
- Update the correct Gmail or Google password
Updating the password is surely going to help you with the eradication of the Google play store and connectivity issues that you may have been facing. There are certain things that the users must make sure and one of these is to check whether your Gmail account password matches with the one used on the Google play store. If there are discrepancies then the users need to update the same to get rid of the problems that one might face as far as connectivity issues with the Google play store are concerned. After making the required corrections the users then can try connecting to the play store and can check whether the problem or issue is resolved or not.
- Run some checks on the time and the date
The play store users are also advised to check whether the date and time on their device are correct or not. Incorrect date and time can also lead to issues that are creating problems with the connectivity to the play store.
- Last but not the least, Factory reset to the rescue
The last thing that the users can try to eliminate Google Play not connecting to the internet is to resort to hitting the factory reset option on your device. But before going all-in for the factory reset, you must consider backing up all your data that will otherwise go down the drain if you select to perform the Factory reset option.
Related Link: Does Google Play Have Live Chat?